Effective Date: 16 July, 2025 | Last Updated: 16 July, 2025

Welcome to Milanos Store("milanos.store"), a service provided by [merchant company name] ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website and services. By accessing or using our services, including purchasing vehicle inspection reports, you agree to be bound by these Terms. Please read them carefully before using the Site.

1. Services Provided

We provide digital vehicle inspection reports based on VIN/Reg submitted by users. Reports are typically delivered to the email address you provide within 24 hours of successful payment.

1. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use this Site and purchase services.

1. User Responsibilities

By using our Site, you agree to:

• Provide accurate and complete information when placing an order, including a correct email address.
• Submit only valid VIN/Reg.
• Use the reports for lawful purposes only.
• Not misuse, resell, or redistribute our reports without our prior written consent.

1. Pricing and Payment

• All prices are listed in USD or local currency.
• Payment must be made in full at the time of order.
• We use third-party payment processors; we do not store or process credit card information ourselves.
• Prices and offerings are subject to change at any time.

1. Delivery Policy

• Reports are delivered digitally via email to the address provided at checkout.
• We aim to deliver within 24 hours, but delays may occur due to system or data provider issues.
• If you do not receive your report within 24 hours, contact us at info@milanos.store.

1. Refund Policy

We strive to ensure customer satisfaction with every order. Due to the digital and customized nature of our vehicle inspection reports, refunds are generally not provided except under the specific conditions outlined below:

1. Non-Delivery

If you do not receive your report within 48 hours of purchase — including in your inbox, spam, or junk folder — you are eligible for a full refund, provided you contact us within that 48-hour window to make a claim.

1. Report Errors

If there is a material error or inaccuracy in the report, and you submit a refund request within 48 hours of delivery, we will issue a full refund upon verification of the error

1. Unauthorized Transactions

If you claim that a transaction was unauthorized, we will investigate by verifying whether:

1. • The email address used to request the report matches the email address used during payment.
   • If these do not match, a full refund will be issued.
   • If these do match, the transaction will be considered authorized, and no refund will be granted.

1. Intellectual Property

All content on this Site, including text, graphics, logos, and reports, is our property or licensed to us and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or display our content without permission.

1. Limitation of Liability

We do not guarantee the accuracy, completeness, or usefulness of the data in the reports, which is sourced from third-party databases.

Our total liability to you shall not exceed the amount paid for the service.

We are not liable for indirect, incidental, or consequential damages resulting from use of our Site or reports.

1. Disclaimer

The vehicle inspection report is provided "as is" and "as available." While we strive for accuracy, we cannot guarantee that all data is current or error-free. The reports are for informational purposes only and do not constitute legal or financial advice.

1. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect and use your data.

1. Changes to Terms

We may update these Terms at any time. Changes will be posted on this page and are effective immediately upon posting. Continued use of the Site after changes implies acceptance.

1. Contact Us 📧

Email: info@milanos.store